Cancellation Policy

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If you need to cancel or rearrange your appointment with me, please give at least 24 hours notice.  This means I can then contact other clients who are on my waiting list for a treatment. 

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Cancellations at very short notice or “no shows” will incur a 50% charge. 

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Of course, sometimes life is completely out of our control and a cancellation charge may not be appropriate so just get in touch with me and let me know. 

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Do let me know if you’re running late for your appointment (and are able to do so safely).  If you are late, the treatment may still end at the scheduled time, depending on any subsequent bookings that day and you will still be charged for the full treatment time. 

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If I have to cancel or rearrange your appointment I will provide at lest 24 hours notice where possible.

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Please do not come to your appointment if you have a heavy cold or COVID or flu symptoms. Rest and re-schedule.